Improve Diagnostic Skills By Listening Better
Tech Tip: No Start in Cold Weather Due to No Weep Hole
Protect Your Fuel Tank and Pump With Delphi Technologies
Improve Diagnostic Skills By Listening Better
Tech Tip: No Start in Cold Weather Due to No Weep Hole
Protect Your Fuel Tank and Pump With Delphi Technologies
Service Advisors: Customer Satisfaction Starts With Communication
This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.
Your first encounter with a customer is a lasting one – are your service advisors’ communication skills up to the task? We’ll outline the top tips to ensure that every conversation on the phone, in person and via text helps set the appointment, confirm the service request, complete the payment, and confirm any follow-up service requirements.
Speakers Doug Kaufman, Editor, ShopOwner
Underhood Service targets repair shops that derive 50 percent or more of their revenue from the service and repair of under-the-hood systems. The expanding amount of knowledge and capital needed to keep up with technological advances has led these shop owners to concentrate on underhood systems, while also offering preventive maintenance services on most major vehicle systems. By subscribing, you’ll receive the ShopOwner digital edition magazine (12 times/year) featuring articles from Underhood Service and the Underhood Service eNewsletter (twice weekly). Access to digital editions, contests, news, and more are ready for you today!
Underhood Service targets repair shops that derive 50 percent or more of their revenue from the service and repair of under-the-hood systems. The expanding amount of knowledge and capital needed to keep up with technological advances has led these shop owners to concentrate on underhood systems, while also offering preventive maintenance services on most major vehicle systems. By subscribing, you’ll receive the ShopOwner digital edition magazine (12 times/year) featuring articles from Underhood Service and the Underhood Service eNewsletter (twice weekly). Access to digital editions, contests, news, and more are ready for you today!
ByUnderhood Service Staff Writers on Jun 16, 2022
High underhood temps, increased power demands and vibration can damage alternators or starters. Sponsored by ACDelco.
Don’t settle for “almost” - it matters where the engine is manufactured or remanufactured. Sponsored by ACDelco.
Brake pads are thoroughly developed to produce the best result. This video is sponsored by ZF Aftermarket.
Click here to view past issues.
Get the latest news, insights, and more delivered directly to you inbox.
The solution to this problem can be lengthy and complicated. This video is sponsored by LubeGard.
Welcome to the GM eight speed torque converter shudder solution by LubeGard. General Motors has issued multiple technical service bulletins on torque converter clutch shudder in the 8-speed, 8L45 and 8L90 transmissions. This problem affects over four million vehicles. That’s 11 different models across three different OE manufacturers between the model years 2015 and 2020. GM’s solution to this problem is lengthy and complicated. It requires a full fluid exchange that uses 20 quarts of an expensive and very specific full synthetic ATF.
Our research and development team went to work by replicating conditions that caused torque converter shudder using our state-of-the-art Falex MultiSpecimen Test Machine. We use this testing platform to create conditions that cause shudder to occur between an automatic transmission friction plate and a steel plate, replicating the movement in a torque converter. When the friction and steel plate specimens were lubricated with the GM recommended ATF alone, shudder and slippage still occurred.
We then ran the exact same test under the same conditions with the addition of Lube Gard Platinum ATF Protectant at a treat rate of two ounces per quart. The shudder was eliminated. The testing also shows that platinum provided control and stabilization of the fluid friction at a constant level throughout the test.
You can avoid the expensive replacement of the OEM ATF by simply adding two 10 ounce bottles or 20 ounces of Lube Gard Platinum ATF Protectant. If you do decide to go with the OEM fluid flush, you can add the platinum and prevent the torque converter shudder from returning. By adding platinum you’ll also be protecting the transmission from friction, wear, heat and additive depletion.
For more information on LubeGard products and where to purchase them, visit our website at www.lubegard.com, or send us an email at [email protected] Thanks for watching.
This video is sponsored by LubeGard
Video: Highlighting Student Techs is Critical Now More Than Ever
Video: Pick The Right Oil Filter For Your Customers (VIDEO)
Video: Oil Filter Differences (VIDEO)
Video: Reducing Viruses, Allergens with Cabin Air Filters (VIDEO)